ProZ.com frequently asked questions


Uanachama

Main

  • 1 - Uanachama


  • 2 - Membership: general

    There are currently two membership types available: Professional membership (for freelancers and other individuals) and Business membership (for translation companies).

    Professional members can purchase one of two available membership packages: the Standard service package, and the Plus service package (introduced in 2016).

    Business members can purchase one of three available membership packages: Standard, Plus, and Enterprise Business packages.

    You may also be interested in:

  • 2.1 - Ninazingatiwa kama “mwanachama” wa ProZ.com ikiwa silipi?

    La. Istilahi “mwanachama” imetengewa kwa wale ambao wamechukua uanachama. (Hapo awali, istilahi “mwanachama” ilitumika kwa ujumla kujumuisha wote waliosajilishwa; mwakani 2005, istilahi ilibadilika kutafakari hoja kwamba pato la mwanachama ndilo hufanya tovuti kuwezekana.)


  • 2.2 - Ninawezaje kulipia uanachama?

    Unaweza kulipia uanachama wako ukitumia mojawapo ya njia zifuatazo:



    Kadi

    Paypal

    Moneybookers

    Hundi au Money Order (yaweza kulipika tu ukitumia DOLA)

    Hamisho la Hela (katika YURO na DOLA)

    Pochi

    Western Union



    1. Nenda kwenyeUkurasa wa Ununuzi wa Uanachama

    2. Bofya kiungo cha “nunua sasa” kilicho kando ya chaguo lako teuliwa la uanachama.

    3. Fuata maagizo katika kurasa zifuatazo ili kulipia uanachama wako.



    Tafadhali fahamu kwamba kutegemea ni aina gani ya malipo utumiayo, hali ya uanachama wako huenda isiboreshwe siku yiyo hiyo. Kwa mfano, ukilipa ukitumia hamisho la hela, huenda ikachukua hadi wiki 2 kabla tupokee malipo yako.


  • 2.3 - Uanachama hugharimu hela ngapi?

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  • Tazama bei na faida za uanachama hapa>>

  • href="http://www.proz.com/uanachama/?sp_hali tumizi ndogo=machaguo_yote"> Tazama machaguo yote ya uanachama ukijumuisha machaguo panuliwa ya uwekezaji >>



  • Ada ya uwasilishwaji upya wa uanachama ni kidogo kuliko ada ya mara ya kwanza (upya) ya uanachama.

    Machaguo ya malipo ya janibu yanapatikana katika nchi nyingine, ambapo wakaazi wanalo chaguo la kununua uanachama wakitumia fedha zao za janibu na kwa punguzo juu ya bei ya mtandaoni.


    Watumiaji wa tovuti ambao wamekusanya pointi 4,000 au zaidi
    za browniz wanastahili punguzo katika ununuzi au usajili upya wa uanachama wao.


    Fauka ya haya, kuna machaguo ya kununua au kusajili upya uanachama kwa miaka miwili, tatu, tano, na kumi kwa wakati mmoja, kwa mapunguzo ya bei miaka nenda miaka rudi. Uanachama wa wawekezaji uliopanuliwa ni wanachama wa ProZ.com ambao wamechagua kuwekeza katika uanachama wao kwa miaka miwili au zaidi kwa mapema.


  • 2.4 - Ikiwa nitakuwa mwanachama, ninaweza kutarajia pato katika uwekezaji wangu?

    Hakuna uhakika, lakini kwa sasa asilimia kubwa ya ripoti za wanachama zilizofanyiwa utafiti zinalipa mapato chanya kwa uwekezaji.
    Kwa ujumla, karibu asilimia tisini ya wanachama hupata pato chanya ndani ya mwaka mmoja. Zaidi ya asilimia arobaini huripoti pato chanya ndani ya miezi 3. Hili linawezekana kwa sababu thamani ya kupatana na mteja mmoja kwa mara ya kwanza hupendelea kuzidi gharama ya mwaka ya uanachama. (Data mnamo Juni 2005)


  • 2.5 - Je, uanachama huleta tofauti yoyote katika kima ambacho ninaweza kutarajia kupata wateja wapya?

    Ndiyo. Wanachama wana uwezekano mara nne zaidi ya kupata wateja wapya kuliko watumiaji wa tovuti waso-wanachama. Tofauti inaendelea kukua tunapounda vipengele vipya vya wanachama-tu, na watu zaidi wanapoamua kujiunga na ProZ.com. (Uwiano wa sasa mnamo Juni 2005.)


  • 2.6 - Je, uanachama wa Proz.com utanisaidia kukutana na wateja? Cheti/shahada yangu si muhimu zaidi?

    Hayo mawili yako katika magongano. Kwa kuwa mwanachama, unazidisha tajriba yako, ili wateja wenye uwezo wanakupata (na vyeti vyako!) mara kwa mara. Licha ya hayo, kuwa na vyeti na shahada huzidisha kiwango ambacho unayo fursa ya kunufaika kutokana na uanachama.


  • 2.7 - Kwa nini wanachama (km. wale wanaolipa) wanakuwa na faida wakati wa kupatana na wateja? Kwa sababu tu unalipa, haimaanishi wewe ni hodari.

    Hatupendekezi kwamba watafsiri wafanye kazi za kibiashara bila kulipwa kwa kufanya hivyo. (Utafsiri uso-faida ni jambo jingine; hatuoni madhara katika kufanya utafsiri wa bila malipo wakati kazi yenyewe haitauzwa.)

    Ukitumia mantiki yiyo hiyo, sisi katika ProZ.com hutoa huduma nyingi sana bila ya malipo, lakini tunatofautisha na kazi za kibiashara. Kimsingi, tajriba kabla ya kuwalipa wateja ni huduma ambayo sisi hutoza. Kwa ubadilishanaji na uwekezaji wako, tunafanya kazi kwa bidii sana kwa sababu yako, na takwimu husema kwamba uanachama hulipia watafsiri wataalamu katika nchi yoyote na katika hatua yoyote ya kazi zao.


  • 2.8 - Kwa nini huwa unawatoza watafsiri kwa uanachama, badala ya makampuni ambayo huwatafuta?

    Kama wewe ni mtafsiri, sisi katika timu ya ProZ.com hukufanyia kazi. Tunaitazama kama kazi yetu kutoa zana na fursa ambazo unaweza kutumia kupanua biashara zako na kuboresha utalaamu wako. Tunafanya kazi kwa bidii na tunahisi kwamba tunafanikiwa katika kutoa thamani bora na huduma kwa wanachama wetu. Ni mwafaka na muhimu kwamba tutoze kwa kazi zetu.


  • 2.9 - Je, nikiamua kwamba sijatosheka na uanachama wangu—ninaweza nikapata urejesho?

    Ndiyo. ProZ.com hutoa uhakikisho wa utoshelezo kamili. Kama hujatosheka kikamilifu na uanachama wako wa ProZ.com, wasilisha ombi la msaada linalojumuisha njia ambayo ungependelea kupokea rejesho lako na taarifa ya akaunti. Rejesho lililopimwa kitaalamu litapokezwa, na ada zozote zilizopunguzwa za malipo zilizotozwa.



    Kumbuka: Kadi nyingi za mikopo zinaweza kurejeshwa moja kwa moja hadi siku 60 baada ya ununuzi. Baada ya siku 60, urejesho unaweza kuchakatwa kupitia njia za malipo kama vile PayPal, Moneybookers, hundi, au hamisho la hela. Kwa sababu ya ada ghali ya uhamisho, hamisho la hela kwa kawaida si mbinu ipendelewayo kwa urejesho na ProZ.com huwa hairejeshi kupitia Western Union.


  • 2.10 - How can I benefit from the new automatic subscriptions?

    As of 2016, new annual automatic subscriptions are available for membership, when you choose to pay via credit card or PayPal. Opting for a subscription costs less than manual renewals, and you never have to worry about your membership lapsing. You can, of course, stop or start a subscription at any time from your membership management page.


  • 2.11 - Where can I see the status of my membership and subscription?

    You can see your membership type, renewal dates, subscription and billing information, and manage details of your ProZ.com membership on the membership management page. To access it, mouse over your name at the top right corner of the site and select the option Manage.


  • 2.12 - Niliwasilisha malipo ya uanachama wangu lakini bado haijafanyishwa kazi. Ni nini kosa?

    Ikiwa uliwasilisha malipo ya uanachama wako na bado haijafanyishwa kazi/kusajiliwa upya, tafadhali wasilisha ombi la msaada na utoe taarifa ifuatayo:

    1. Njia ya malipo iliyotumika
    2. Kiasi kilicholipwa (kipengee cha uanachama kilichonunuliwa)
    3. Tarehe ya malipo
    4 KT ya shughuli
    5. Anwani ya baruapepe ya PayPal / Moneybookers (ikiwa kati ya njia hizi zilitumika)
    6.Shughuli ya KT ya PayPal / Moneybooker(ikiwa kati ya njia hizi zinatumika)
    7. Jina la mmiliki wa akaunti ya benki (ikiwa uhamisho wa hela ulitumika)

    Taarifa hii itasaidia wafanyikazi kupata malipo yako na kuchakata ununuzi wako.


  • 2.13 - Nikisajilisha upya uanachama wangu kabla umalizike, nini kitafanyika kwa tarehe yangu ya usajilishwaji upya?

    Kila wakati ununuapo usajilishwaji upya, au kwa mfano, ukuzaji wa programu ulio na uanachama wa miezi-sita, tunaongeza muda huo kwa muda ambao tayari unao katika uanachama wako wa sasa.

    Kwa mfano, kama uanachama wako unamalizika baada ya miezi mitatu na ununue uanachama wa mwaka mmoja, tarehe yako ya usajili itakuwa baada ya miezi 15.


  • 2.14 - Ninaweza kununua uanachama kwa niaba ya mwenzangu?

    Ndiyo. Ili kununua uanachama kwa niaba ya mtumiaji tovuti mwengine, nunua uanachama tu ni kama ilikuwa ya akaunti yako kasha wasilisha ombi la msaada ukibainisha KT ya mtumiaji na jina la tovuti la mwenzako ili wafanyikazi wahamishe uanachama uliyopatikana.


  • 2.15 - Tarehe ya kumalizika kwa uanachama wangu ni ipi?

    Tarehe yako ya kumalizika kwa au usajili upya wa uanachama wako ni ile inayoonyeshwa unaposogeza kipanya juu ya jina lako mwanzo wa kurasa za tovuti.

    Pia unaweza kutazama taarifa kwenye tarehe ya ubatili wa uanachama katika ukurasa wa uanachama.


  • 2.16 - Je, uanachama wangu utasajilishwa upya kiotomatiki utakapomalizika?

    Uanachama wako utasajilishwa upya kiotomatiki ukitumia chaguo la malipo ya mara kwa mara ya PayPal uliponunua uanachama wakati wa mwisho. La sivyo, utalazimika kusajilisha upya uanachama wako kwa kufuata hatua za malipo zilizoelezewa hapa.


  • 2.17 - I would like to purchase or renew my full membership for an extended period. Is it possible?

    Yes. Starting 2019, there are multiple-years options available for various membership packages. You can see the different offers in the Membership page.


  • 2.18 - Can I purchase or renew my full membership for less than a year?

    No.


  • 2.19 - Ninaweza kuwasilisha ombi la kusimamishwa kwa kipindi cha uanachama wangu ikiwa sitapatikana kwa muda fulani?

    Maombi ya kusimamishwa kwa uanachama utatathminiwa katika misingi ya kesi-kwa-kesi na wafanyikazi wa tovuti. Endapo kunalo pumziko la uzazi, likizo, ugonjwa au maombolezo, wanachama huenda wakajaliwa uwezekano kwa kipindi cha uanachama wao umegandamizwa au umesimamishwa. Hata hivyo, maombi yatatathminiwa kibinafsi na mwanachama huenda akaulizwa kuwasilisha ithibati ya sababu ya ombi.

    Kuomba usimamishwaji wa uanachama wako, wasilisha tu, ombi la msaada na utoe ithibati yoyote husika ili wafanyikazi wa tovuti waweze kuchambua ombi lako zaidi na wafanye uamuzi.


  • 2.20 - What happened with partial and student memberships?

    As of October 2016, partial and student memberships are no longer available. As time went by, these alternative options to full professional ProZ.com membership were being selected by users less and less. For this reason, and as ProZ.com membership has become more accessible, these options have been discontinued.



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  • 3 - The Plus service package


    The Plus service package was introduced in late 2016. It includes all of the services and benefits of the Standard package, plus a suite of new tools and services. See the services included in the Plus package here »



  • 3.1 - What is included in the Plus service package? How is it different from the Standard package?

    The Plus service package includes all of the services and benefits of the Standard service package. In addition, it includes a growing suite of new tools and services. You can compare the services included in both Standard and Plus packages here.

    You can also see each new feature release in the Plus package, view introductory videos, and give feedback on the Plus service package landing page.


  • 3.2 - Will members who choose the Plus package have advantages in the traditional ProZ.com directory over those who choose the Standard package?

    Directory ranking will not be affected by which membership package you have-- sorting will still be done with members in the first layer of results (regardless of membership package).


  • 3.3 - What is meant by new client channels external to ProZ.com in the Plus extras?

    The internet is going the way of the cloud, and in principle cloud technology presents the opportunity for the ProZ.com team to take steps to promote the services of ProZ.com members beyond the confines of ProZ.com. Imagine an LSP or client using, say, a mobile app to access you directly for translation or interpreting services, without ever needing to go to ProZ.com. Cloud technology makes that possible, and we have been taking steps in that direction.

  • 3.1 - How far along is the effort to establish that sort of new client channel?

    Efforts are continuously developing, as it takes time for habits to change. We believe this is the future. What we have seen so far is that client activity at TM-Town is increasing, and separately, there are a few agencies already using ProZ.com cloud and API services to discover the services of ProZ.com members from within their own management systems.

    Since 2018, ProZ.com is also in partnership with Boostlingo, connecting interpreters to end clients through their platform. If you are interested in becoming a Boostlingo interpreter, apply to the Interpreters Pool and submit a support request with your relevant credentials, and a ProZ.com team member will get in touch with you.

    As new partnerships and external channels become available, ProZ.com will continue to announce them.


  • 3.2 - What external channel-related features have been released so far?

    These are all detailed on the Plus service package landing page. From there you can read about each release, view introductory videos, and provide your feedback.


  • 3.3 - The value of the external client connections included in the Plus package is shown as U$D144+. Where does that figure come from?

    The value of the external client connections is difficult to quantify at this time. But we can say that membership in one of the external channels alone, TM-Town, costs U$D144 and is included in the Plus package.


  • 3.4 - I already have a paid TM-Town membership. What happens when I buy the Plus package?

    Your current TM-Town membership will be synced/extended to match the renewal date of your ProZ.com membership. If you are on a paid monthly plan, your payments will be stopped. If you are on a paid annual plan, you will be refunded the prorated amount of the remainder of your membership period.


  • 3.5 - I am not interested in TM-Town, and the concept of external channels seems too vague to me right now.

    In that case, to be on the safe side, you might want to assume a value of zero for external channel.



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  • 3.4 - How is the value of the basket of tools from ProZ.com partners calculated?

    That is the sum total of the value of licenses confirmed so far to be included in the basket. It is planned that more will be added as the Plus package moves forward.


  • 3.5 - Will more features and services be added to the Plus package in the future?

    Yes. Just as the Standard package has been continuously built up over the years, so too will new benefits be added to the Plus package over time.


  • 3.6 - Will most of ProZ.com's efforts be directed at increasing the value of the Plus package, moving forward?

    Although decisions of which package to include a new feature or tool in will be made on a case-by-case basis, it is safe to assume that the majority of ProZ.com investment will be made in increasing the value of the Plus package to members.


  • 3.7 - What if I am not interested in some features of the Plus package?

    If you are not interested in using a part of the Plus package, no problem, just don't use it. All of the extra services and features are permission-based, allowing you to use what you want, in accordance with your own preferences and needs.


  • 3.8 - Can I upgrade from Standard to the Plus package?

    Yes. In checkout, your current membership will be calculated into a discount towards purchase of the Plus package. The discount will depend on the length of remaining membership.


  • 3.9 - Can I downgrade my Plus package to the Standard package?

    Yes, you can downgrade to the Standard package, but instead of cash being returned, your membership period will be extended by 25%. So, if you have four months of membership remaining with the Plus package, you can exchange it for five months with the Standard package. Please submit a support request to downgrade.


  • 3.10 - Why is there no money back guarantee offered with the Plus package?

    The nature of some of the services offered in the Plus package means that third-party licenses, payments to trainers and other partners may be made by ProZ.com at the time of your membership purchase, and those will not necessarily be refundable to ProZ.com. Instead of a pro-rated refund on your Plus package, you will be offered the option to switch to the Standard package. However, if you are in any way unsatisfied with your Plus package experience, submit a support request, we want to hear from you.



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  • 4 - Premium monthly membership (with website and AI tool)

    In September 2023, ProZ.com released a new premium monthly option for membership, which includes all of the benefits and tools of the Plus subscription, plus access to your own website and hosting, and your own AI translation tool.

    The new premium monthly option is available via a subscription at $25 a month. Considering that some of the benefits included in this subscription (a CAT tool, website and hosting, AI tool, free training courses, etc.) would, if purchased separately, cost around $25 a month each or more, this new option is the best deal that ProZ.com has offered freelance language professionals to date.

    You can see more about the new premium monthly option on the membership page »

  • 4.1 - What does the ProZ.com website service for Premium subscribers include?

    As a ProZ.com Premium member you get your own professional website designed by experts, at your own domain, included in the monthly membership fee (website hosting, alone, can cost $25/month elsewhere, and website design may cost thousands).

    This service is part of ProZ*360, and you can learn more about it on 360's page.



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  • 5 - Business membership

  • 5.1 - What is Business membership?

    Business membership is the ProZ.com membership option designed specifically for business users of ProZ.com, such as translation companies / agencies and other corporate language services providers. Advantages are available to help recruit, vet, manage, and pay freelancers.

    You can learn more about Business membership on the membership page.

    Levels of business membership are available as Standard, Plus, and Enterprise.

    Business membership benefits are given to all employees.


  • 5.2 - What are the benefits of Business membership?

    As full business participants in the world's leading translation portal and community, Business members enjoy special exposure, privileges and standing in the ProZ.com community.

    In addition to being distinguished with a special Business membership ribbon, business members gain the commercial benefit of inclusion in the Business membership directories -- both public and private enterprise versions. They can also post standard jobs directly, without waiting for them to be vetted, and they enjoy direct telephone access to support.

    For a full list of benefits, see the Business membership page.


  • 5.3 - Where is the Business directory?

    The Business directory is at proz.com/business. It is accessible from the top navigation menu by going to "Jobs & Directories" > "Translation Companies".


  • 5.4 - Are any of the benefits of Professional membership included in Business membership?

    Many of the benefits of individual membership are included in business membership, including full access to the Blue Board, job postings, unvetted forum postings, discounts on events, the right to organize powwows, etc. However, benefits that make sense only for individuals —such as inclusion in the freelancer directory— are not included.

    Note that access to networking features, which potentially affect other members, may be modified or revoked at the discretion of the ProZ.com team.


  • 5.5 - What happens to my current Professional membership if I purchase a Business membership?

    If you are already a standard member of ProZ.com, you have two options in taking out a business membership:


    1. you can create a new profile specifically for business activities, purchasing the membership for this new profile
    2. you can purchase the business membership under your current profile.

    If you choose the second option, your current membership will be calculated into a discount towards purchase of the business package. The discount will depend on the length of remaining membership.

    To have your individual membership converted to Business membership, please submit a support request.


  • 5.6 - How do I join as a Business member?

    Head to the Business membership page to subscribe.


  • 5.7 - How do I get a Success Manager?

    ProZ.com assigns an account manager to members to help you take full advantage of all business members' benefits and reach your goals.
    In most cases, each Business paying member has a Success Manager whom you can contact anytime.



    If your Business page does not have an account manager, please feel free to send a message to [email protected] or contact the support team to request one.


  • 5.8 - Are there any conditions under which a company that wants to join will be refused?

    The ProZ.com staff reserves the right to refuse business members on a selective basis.

    Companies may not be accepted as business members if


    • they have low average Blue Board entries

    • there are reports of non-payment on file from ProZ.com translators or interpreters


    Moreover, existing business memberships may be revoked due to non-payment reports and low average Blue Board entries.


  • 5.9 - Wanachama wa tovuti ni akina nani?

    Wanachama wa tovuti ni watumiaji wa tovuti ambao tayari wanao usajili wa uanachama uliolipiwa


    Wanachama wanayo baadhi ya upekee wa kufikia mtandaoni na hufurahia ufikivu kamili wa data yote, vipengele vyote na wateja wote kwenye tovuti. Na ni mali ya tovuti inayoboresha na kufafanua upya jinsi ambavyo utafsiri hufanywa.


  • 5.10 - Business member benefits overview

    Recognized employees of a business with membership at ProZ.com inherit access permissions to the following benefits, listed by business membership tier.

    Standard (business):


    1. Standard tier business member badge
    2. Standard member visibility in the Business directory
    3. Enhanced Blue Board benefits
    4. Unlimited employee seat administration
    5. ProzPay service, a new way to pay your translators: ProzPay
    6. Access to ProZ.com Pools, pre-screened specialized professionals : Pools
    7. Member exclusive filters in our new professional directory "Find" by ProZ: Find
    8. Visibility on the business member world map
    9. You can now manage your company on the go with ProZ.com Mobile
    10. Priority assistance in the ProZ.com Support Center

    Plus (business) includes all Standard (business) and adds:

    1. Plus tier business member badge
    2. Increased site visibility in the business directory
    3. One Protemos license: Visit Protemos | Activate Protemos
    4. Two Professional Plus memberships: Contact [email protected] to activate
    5. Two CafeTran CAT tool licenses: Visit CafeTran | Activate CafeTran
    6. Unlimited access to the ProZ.com video library
    7. Increased number of emails that can be send through ProZ.com Lists
    8. Access to providers' SecurePRO cards

    Enterprise (business) includes Plus (business) and adds:

    1. Enterprise tier business member badge
    2. Concierge service via a dedicated account manager
    3. Highest visibility in the business directory
    4. Increased visibility within ProZ.com
    5. Unlimited job postings and freelancer communications
    6. Individualized training and support
    7. Professional search assist by ProZ.com staff
    8. API for your site or TMS application with ProZ.com provided development support


  • 5.11 - Services for non paying businesses

    Recognized employees of a business at ProZ.com are associated with their employer's identity throughout ProZ.com and have the following services available:
    Non paying user business:


    1. No business member badge
    2. Unlimited employee seat administration
    3. Access to per-use billed ProzPay service, a new way to pay your translators: ProzPay
    4. Basic listing in the ProZ.com directory of translation companies: Directory
    5. Access to preview ProZ.com Pools, pre-screened specialized professionals : Pools
    6. Access to basic filters in the professional directory "Find" by ProZ: Find
    7. Contact up to 25 professionals per day through job posts and/or professional directory messages, with additional contacts available
    8. Support for businesses contact: [email protected]


  • 5.12 - What if I decide that I am not satisfied with my business membership —can I get a refund?

    Yes. When you purchase your membership, you can request a full refund for up to 30 days. Full refunds are only available for your first purchase.

    If you are in any way unsatisfied with your business membership experience, contact [email protected], we want to hear from you. A prorated refund corresponding to the remaining months will be issued, less any payment fees that have been charged.

    Note that refunds for payments made by credit card, Skrill, or PayPal will be processed using the method that was originally used to make payment, —credit card payments are refunded to the paying credit card, Skrill payments are refunded to the paying Skrill account, etc. Due to high transfer fees, users who pay via wire transfer (either locally or to ProZ.com's bank in the U.S.) or Western Union will be asked to provide an alternate refund method —in this case, either PayPal or Skrill. ProZ.com may also provide refunds via check for those users residing in the United States.


  • 5.13 - Can I upgrade to the other business packages?

    Yes. In checkout, your current membership will be calculated into a discount towards purchase of the package of your choice. The discount will depend on the length of remaining membership.


  • 5.14 - Can I downgrade my business package?

    Yes, you can downgrade, but instead of cash being returned, your membership period will be extended based on the period of time remaining:

    From Plus to Standard and from Enterprise to Plus, it will be extended by 25%.

    From Enterprise to Standard, it will be extended by 40%.

    To request a downgrade, please contact [email protected]


  • 5.15 - Can I downgrade my business package to a professional package?

    No. However, you can request a prorated refund and then purchase a professional package if you made a mistake when purchasing.



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  • 6 - Business page

  • 6.1 - How do I edit the information on the business page?

    You can use the edit icon you’ll find in your business page’s header:



    Make sure that you complete all or most of the information across all five tabs. This information will help your business page be found in the Translation agencies & companies directory.

    Click here for more information on how to complete your business page.


  • 6.2 - How can I increase views on my business page?

    Here are some quick strategies to keep in mind when trying to increase the views on your business page:

    • Make sure that your Blue Board record and your business page are associated.
    • Complete as many fields as you can in your page’s business data. Languages, industries, services and country are important for search filters, and information like your logo and your website will increase trust and invite clicks. If you have employees, remember to add their profiles and confirm them.
    • Be active on ProZ.com: complete your profile (including a good profile picture, tagline and name), give WWA feedback to service providers you’ve worked with, post jobs, recruit service providers using ProZ Find, request entries on your Blue Board record and contact professionals using the directory
    • Consider buying business membership. Among many other benefits, membership allows your company's logo to be displayed in the Blue Board, and business pages are ranked in the the translation agencies & companies directory based on membership tiers: Enterprise members appear first, followed by Plus, then Standard, and the 40,000+ non-member businesses are listed after the business members. Each tier is sorted by LWA rating.

    For more information about increasing your business page’s visibility, you can read this blog article.


  • 6.3 - I'm a freelancer but I also outsource work as an agency/company, do I need to create two different profiles, one for each?

    No, you may have only one individual profile which will allow you to edit your business page, post jobs on your company’s behalf, leave WWA entries in service providers’ profiles, reply to LWA entries made to your Blue Board, and all of the activities that relate to your business’ needs. At the same time, you can use this one profile to participate in forums and KudoZ, quote on job postings, position yourself in the freelancers’ directory, and get involved in all of the activities that relate to your needs as a freelancer.

    To find out more about setting your account type to represent you as a freelancer and outsourcer, please see this FAQ.


  • 6.4 - What's the difference between a business page and a profile?

    A business page represents your business, and a profile represents a person ─as  freelancer, freelancer and outsourcer, or owner, employee or representative of a company.

    The business page is the one that shows up in the translation companies directory, the one that is relevant to translation agencies and companies, and profiles (if they are related to freelancer accounts) show up in the translators and interpreters directory.

    The profile is used for logging in to ProZ.com and performing Business page maintenance, job posting and contacting service providers. Individual profiles may be created for employees of your company, and associated to your Business page, so they can use ProZ.com to post jobs or overview your business activity on behalf of your company. Business pages show all the relevant information about your company as well as your Blue Board rating.

    For more information about business pages and profiles, you can read this blog article.


  • 6.5 - Do I need to be a Business member in order to have a Business page?

    No, you don’t need to have membership in order to create a Business page. If you want to know how to create one, please see this FAQ.


  • 6.6 - How can I create a Business page?

    In order to create a Business page, you must first have an active profile (this is the profile you use to log in to the site, and to participate in the community).

    You can create a Business page by going to your Profile updater and changing the account type to “Translation agency/company employee or owner”. As you type the name of your company, the following message will show:



    Please note that this account type means that this particular profile will not show up in the translators and interpreters directory. Only your Business page will appear in the translation agencies and companies directory.

    For more information about directories you can read this FAQ section.

    You may also request the creation of business page via a support request. Please make sure to provide:


    • Link to an active profile registered for Translation agency/company employee or owner or Freelance and outsourcer which will be affiliated to this Business page.
    • All the necessary information about your company such as: company name, email, complete address etc.


  • 6.7 - Can I have a freelancer profile and also a business page?

    If you have a freelancer profile for yourself and also outsource jobs on behalf of a company, choose the account type “Freelancer and outsourcer” in your Profile updater and save the settings.


  • 6.8 - What happens to my company profile now that there are business pages?

    Your business page will be used to represent your company. Your profile is necessary to manage your Business page, post jobs, leave WWA entries for Service Providers you’ve worked with, reply to LWA entries on your Blue Board, and other site activities, but it should represent you as an individual ─employee, owner, representative of your company─, and not your company.


  • 6.9 - Who can edit my Business page?

    Any employee that has been affiliated with your Business page and who has admin rights can edit it.

    You can add employees to your Business page by clicking on the “Add employee” button located at the top of the list of employees on your Business page.


  • 6.10 - How many profiles can be created for employees of my company?

    Each individual employee or representative of your company can have a separate profile.

    If you have purchased a Plus or Enterprise Business membership package, you can claim two ProZ.com Professional Plus memberships for personal profiles that entitle the holders to hundreds of hours of free training video.

    After the creation of these profiles, you can affiliate them to your business page by clicking on the “Add employee” button located at the top of the list of employees on your business page.


  • 6.11 - How can I associate a profile for an employee of my company to my business page?

    You can add employees to your business page by clicking on the “Add employee” button located at the top of the list of employees on your Business page.


  • 6.12 - Why isn't my company profile showing my company’s average LWA?

    Your company’s average LWA, along with your Blue Board record’s most recent entries and other relevant information, are now visible on your business page. Your business page is separate from your company’s Blue Board record, and the profile that you use for logging in, maintaining your business page and using the site’s other features, like posting jobs.

    This change was introduced along with the new business pages. They are different from the company profiles that were used in the past. The advantage of business pages is their new design planned with the needs of businesses in mind.


  • 6.13 - Why does my profile show that I'm an employee of my company?

    This is just a designation that let visitors to your profile know that you are affiliated to a certain business and that you may be using the site on that businesses’ behalf. For example, if you post a job, it will show that you have an affiliation to your company.


  • 6.14 - My profile shows an affiliation to a company I have no relation to.

    To change which business is marked as your employer, please submit a support request.


  • 6.15 - My Business page has a Blue Board record for a different business associated

    If your Business page has been associated with the wrong Blue Board record, please submit a support request.


  • 6.16 - How can I post jobs on behalf of my company/agency now that my company profile is a Business page?

    The job posting process is the same. When you use the system to post a job while logged in, you need to select the option “I represent a company” in the Representation section of the form, and your business page will be automatically associated with the form.


  • 6.17 - How can I merge my freelancer and company’s profiles?

    If you have two profiles and wish to continue using just one, but don’t wish to lose your KudoZ points and WWA history, please submit a support request.

    If you don’t have any KudoZ points or WWA history, you can close the account that you don’t use (by going to the Profile > Settings > Close account), or ask site staff to do it for you by submitting a support request.


  • 6.18 - Do I have to show my business affiliation on my profile?

    Your business affiliation will still show under the Affiliations section of your profile, as your Employer. This can’t be hidden unless you are removed as an employee of that business page.To change which business is marked as your employer, or if you wish to remove your business affiliation, please submit a support request.


  • 6.19 - How do I associate my Blue Board record with my business page?

    If you already have a Blue Board record and want to associate it to your business page, find your record and above your contact information you’ll find a button that reads “Associate to my business”.


  • 6.20 - How do I add a logo to my business page?

    From your business page’s header, where your company logo should be, you can click on the edit button and then upload an image file from your computer or use a URL.


  • 6.21 - What if there is more than one business page for our business?

    Please submit a support request to merge your business page.


  • 6.22 - There is a profile affiliated as an employee to my business page who does no longer work for my business/has never worked for my business. What should I do?

    You can remove the profile of a past employee “Mark as past employee”. If you do not know this person, you can instead click on “Remove employee”.


  • 6.23 - I want to delete my business page, how can I do that?

    Please submit a support request.


  • 6.24 - Where can I find a breakdown of business members by country/region?

    In the Translation companies directory, you will find a button that says “Show members map” that will display an interactive map that is updated in real time as businesses become members.


  • 6.25 - Do I need a username and password to edit my company's business page?

    Business pages are edited by authorized administrators.

    Business pages are managed by administrators that are logged in to their individual profile with employee status and administrator permissions for the business.

    To manage your business page, login to your ProZ.com profile and navigate to the business page. If you don't have appropriate administrator rights you can send a request for admin rights by clicking 'claim.'


  • 6.26 - Can I keep my freelancer profile and status if I'm an employee listed on a business page?

    Yes, you can have a business page for your company and still use your individual freelancer profile.

    ProZ.com business pages are separate from your individual profile. If you are the owner or employee of the business, when you quote on jobs you will have the ability to quote either as an individual or as an agent of a company which you represent. Being an employee or sub contractor to a business will not prohibit you from representing yourself as an individual.



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