English to Portuguese Other Marketing General; Business

The best way to have customers' feeback about the services provided by your dealership is to ask them. Think in an advance about the contact script, pointing out your objectives: to thank customers for their business, to determine their overall satisfaction with the experience and to spot any problems that may need to be addressed.

Neste caso, parece que a palavra "business" tem sentido de "interesse". Não está muito claro. Obrigada desde já.